Driving Licence Verification Case Study

Pimlico plumbed into Logistics UK's Driving Licence Verification system

Longstanding Logistics UK member Pimlico Plumbers are the country’s largest independent plumbing and service company, wholly based within Greater and Central London. They take pride in providing excellent, no-nonsense service at great value. This can only be delivered through their fleet of vehicles navigating the streets of the capital 24 hours a day from their riverside headquarters in Lambeth.

All of Pimlico’s vans are fitted with trackers, ensuring the large operations team can simultaneously monitor the location of its drivers, which is crucial in providing a premium service to a long list of clients within an hour of callout. Operating a large number of vehicles and drivers in London, not to mention providing service of the highest quality, is a constant challenge. Therefore, Pimlico need a proven approach to ensure all of its workforce of almost 300 engineers are compliant when covering a collective annual mileage in excess of 260,000 miles.

This is where the Logistics UK Driving Licence Verification Service delivered by TTC comes in. Pimlico uses TTC’s online Continuum to manage its licence checks time and cost effectively. As all vans are permanently kept by their drivers, licence checking is essential to ensure that they are eligible to drive within the busy confines of London, where it’s easy to quickly acquire penalty points. At the heart of Pimlico’s operations speed and efficiency, so leaving its licence checking to TTC’s easy-to-use platform Continuum is a no-brainer, as it quickly and continuously analyses any changes in its drivers’ details, to ensure compliance with Duty of Care obligations, while enabling their tradespeople to focus fully on the job in hand.

An ever-expanding list of clients has inevitably necessitated a demanding recruitment drive in London, meaning licence checks for new engineers will be quickly carried out via Continuum. Alongside Pimlico Plumbers’ core offer of specialist work in plumbing, heating and carpentry, this dedicated work cannot be undertaken without specialist equipment. Therefore, trusting Logistics UK’s Driving Licence Verification service provided by TTC to guarantee their fleet of drivers can safely operate vehicles that are equipped with potentially hazardous materials, gives Pimlico something they provide to their customers on a daily basis – peace of mind.

George Lusham, Transport Manager at Pimlico Plumbers, said “Continuum is an extremely helpful, efficient and resourceful platform that ensures our drivers remain compliant. Our reputation is built on the quick and proficient service delivered by our engineers, and with TTC easy-to-use licence verification, we can focus on providing our clients with the high quality work they can depend on.”