Site Help

Help with logging in to the website.

Setting up a Login for this site

If you're a member using our new site for the first time, you don't usually need to request login credentials from anyone else - you can set them up for yourself.

You can create a new login, for yourself (linked to the e-mail address we have stored for your membership account) by following the steps below:

  1. Select the "Login" link (at the top right of the site, next to the [Search] button)
  2. Select the "Forgotten Password" link on the resulting page
  3. Enter your e-mail address to receive a Reset Password link

n.b. The e-mail address you enter needs to be one stored by us on your Logistics UK membership account records.

When you receive the Reset Password e-Mail:

  1. Follow the link to set your password
  2. Use this e-mail address and password combination to log in

 

'Your login attempt was unsucessful'

If you're seeing the 'Your login attempt was unsucessful' message, this could be because of one of the following reasons:

  1. Your Logistics UK membership has expired - please do note this on the form below if you suspect this could be the reason.
  2. The login system has not recognised the email address entered - please make sure you're using a business email address rather than a personal/generic email address.
  3. The password you've entered is incorrect/doesn't match the password stored - please make sure you try the 'Forgotten password' link on the Login screen.
  4. Your browser session may have cached an unsucessful attempt before you reset your password - please try to login with your new credentials in an incognito window.

 

If you have any issues logging in, please check the following, before letting us know using the form below.

  • You are using an email address that is likely to be stored by us on your Logistics UK membership account records.
  • You have tried the forgotten password link on the login screen
  • You are currently a Logistics UK member

Enter security code:
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If you have any other issues or queries, just get in touch.

Alternatively, get in touch with our support team.

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