Vision Maintenance 18th, 19th and 25th November

Dear Vision User

We would like to let you know about some planned essential maintenance taking place over the coming weeks that will affect Vision Users.

1. digiCentral Maintenance

 The following maintenance windows will affect customers using DigiPostPro, DigiDL or DigiVU devices:

• Wednesday 18 November from 09:30 (expected duration: approximately 3 hours)
• Wednesday 25 November from 09:30 (expected duration: approximately 30 minutes)

What does this mean for you?

If you use one of these devices, you may experience a delay in files appearing within Vision while the maintenance is underway. Please be assured that:

• No action is required from you.
• Your files will not be lost.
• Any files delayed during the maintenance period will automatically appear in Vision once the work is complete.

2. Vision Server Maintenance

 The infrastructure supporting Vision will be undergoing essential maintenance on:

• Thursday 19 November from 17:30 (expected downtime: approximately 30 minutes)

What does this mean for you?

During this maintenance window, Vision will be unavailable and users will not be able to access the platform. Access will be restored as soon as the maintenance work has been completed.

We apologise for any inconvenience and thank you for your patience and understanding while these essential improvements are carried out.

Kind regards

The Vision Team