🕒 Article read time: 2 minutes
Generation Logistics Case Study
Carl Rooney, Senior Onsite IT Support Technician – Maersk
Carl’s job is to support the day-to-day running of various sites from an IT perspective, whether that be the company’s office spaces or warehouses; as well as supporting the end users with their issues and requests.
As the company has been under a large restructure and leaning towards a strategy of having more warehouses as well as acquisitions, this has meant that Carl has been able to do a lot more travelling than he has in previous roles. Something that he loves.
Carl wouldn’t say there are necessarily any specific qualifications needed for his role. Experience was more important. He initially started in IT as an apprentice with a law company in 2012. He then moved on to Peel Ports, which was his first IT support role within logistics (little did he know he’d be back!). Then on to the University of Liverpool and Liverpool Football Club.
Maersk reached out to him via LinkedIn. At the time he was working in an IT support role for Liverpool Football Club, which for a fan was somewhat of a dream. When Maersk reached out, Carl wasn’t necessarily looking for a new role. But after speaking with the Talent Acquisition Partner, as well as his now line manager, they sold the role to him.
Carl never really had an interest in going to university, but there weren’t many IT apprenticeships around at the time. He was lucky enough to get an apprenticeship at a solicitors, covering their IT. After two and a half years there, Carl then moved on to Peel Ports, covering their IT Service Desk. This was his first insight into logistics.
“I’d say the best thing for myself has been the travel, some of these locations are probably places I would have never ever visited, had it not been for working in logistics.”
Carl would say there are two highlights within his career so far:
- Supporting the Global Leaders Conference in Gothenburg: This was a large-scale event run by Maersk for all of the leaders within the business. Carl’s role was to offer hands on support over the four-day event
- The JCB integration: As part of Maersk’s partnership with JCB, Carl was tasked with helping the staff integrate into the Maersk environment. This included installing relevant internet into their site, procuring hardware, building laptops and relevant desk equipment, setting printer and queues up, as well as their day-to-day support.
Published On: 27/03/2025 15:00:02
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