Back to training Back

An Introduction to Exporting

The Introduction to Exporting course covers all the basic key areas that a new exporter would need to become a much more effective exporter. The course will explain the requirements for documentation, what content is required and why? Plus an overview of country of origin, Incoterms and what you need to keep as proof of export for potential audits.

Where applicable, the course will explain any cost implication so that delegates not only understand why costs are applied to certain documents and processes, but how to potentially allocate these costs to maintain profit.

Delegates attending this course will receive 6 months' free support from the tutor.





IoE member price - £299 + VAT*

Non-member price - £399 + VAT

*Please note that only Associate, Full and Business Members are eligible for this preferential rate.

FTA members will receive 15% discount from the non-member rate, by using the code FTA2020


Learning outcomes

  • Explanation of what an export is – pre BREXIT and what could be post BREXIT
  • Overview of dispatches and acquisitions
  • The role of Customer Services in International Trade
    • Dealing with different cultures
    • Key aspects of good international customer service
  • The export process – overview of how the process works and information requirements from exporters
  • Country of Origin
  • Tariff Codes - HS / CN / TARIC - Overview
  • Overview of documents and why we have them and proof of export
    • Commercial Invoice - content and example
    • Packing List - content and example
    • Airway Bill - content and example
    • Bill of Lading - content and example
    • CMR notes - content and example
  • Exporter Responsibilities
  • Export Packing / Volume Calculations - Activity
    • FCL v LCL for competitiveness
    • Explanation of volume v weight for shipping
  • Incoterms – A review of each term, their application and issues to be aware of
  • Using Incoterms as Incentives
  • Trade Agreements - Preferential/Free – A description of the different types of trade
  • agreements currently in place.
    • Overview of Preference documents
    • Overview of Non-preferential documents


Who should attend

This course is most suitable for new exporters or people working in export but who have never had formal training.

The departments within a business that this course would apply to are:

  • Customer Services
  • Export Administration
  • Shipping
  • Export Sales Administration
  • Logistics
  • Distribution


The Presenter - Jeff Lewis MBA BSc MIEx

Jeff has worked at all levels of business across a wide range of industries within the UK and International Sales arena. Since 2009, Jeff has worked as an Independent Export Adviser, and as an Approved International Trainer for the Institute of Export & International Trade, Chambers of Commerce, plus other independent training organisations delivering public and in-house courses on all aspects of international trade. Read more


Continuing Professional Development (CPD)

This course is CPD certified - 10 points