Driver Agency Excellence - Feedback

Hear from our agency and operator users on Driver Agency Excellence

Operator Testimonials

Branston

“The Driver Agency Excellence DAE scheme is a must for any aspiring Driver Agency that wishes to move with the times, and remain compliant to the growing legislation, that impacts the selection, placement and ongoing management of HGV drivers. It is the standard that others should aspire to reach to promote excellent best practice."

Luke Braddow, Group Transport Manager

Branston

Driver Recruitment Software

“Sadie’s work will centre around the active engagement of driving agencies and encouraging organisations to sign up to the Driver Agency Excellence DAE Scheme and guiding organisations through the annual audit. The audit fits with Sadie’s underlying values and long-standing ambition to raise the standards for driving agencies throughout the UK, by improving compliance and efficiency in business and more widely, supporting better road safety. The Logistics UK Driver Agency Excellence scheme is an annual, voluntary audit for driving agencies. The audit covers several areas that should be routine practise if adhering to legislation and regulations associated with driver recruitment, driver management and core business processes. Clients will gain advantage by using driver agencies who sign up to the scheme by mitigating risks."

Sadie Weston, Managing Director

Driver Recruitment Software

Freightlink Europe

“Driver recruitment agencies play an essential role in the logistics supply chain, supporting hauliers in managing industry peaks and troughs.  However, in a highly legislative industry and in the interest of road safety,  critically agencies must understand the legal requirements and industry best practice that operators must adhere to.  Assessment of drivers’ knowledge, competence and ability to adhere to legislation must be included at recruitment stage and continue throughout the employment process.  DAE certification provides vehicle operators with some comfort of a recruitment agency’s understanding and commitment to safety and compliance. For this reason it is Freightlink Europe’s intention to promote and work with DAE certified agencies.  Let’s work together to keep our roads safe and raise the bar!"

Lesley O'Brien OBE FCILT

Freightlink Europe

Linkline Transport

"Having dealt with numerous agencies over the years, one thing that has become apparent to me is the huge difference in understanding not only the agency's obligations, but also the support that is required by operators in ensuring safety. DAE is a concept that really can help with that; allow yourself to be audited by an external body that will ask the right questions on behalf of operators, gain the accreditation, and the assurance that you are compliant. This in return will allow for reputable operators the assurance of knowing they are dealing with an agency that genuinely cares. Agencies that do not want to be accredited to a standard; I would look to question their reason for not doing so!"

Pip Bains, Compliance Director

Linkline Transport

Long of Leeds

“Learning about Driver Agency Excellence through Logistics UK at a recent seminar, we absolutely support the initiative and would encourage others in the transport sector to also champion it. The transport industry is one of the most governed industries in the UK and having agencies complying to an accreditation can only improve the standard of drivers, agency compliance and ultimately road safety. Driver Agency Excellence is something we will be looking for when using agency suppliers in the near future.”

Jonathan Long

Long of Leeds

Velocity Transport Solutions LTD

“The Driver Agency Excellence is a fantastic idea, this gives our company peace of mind that by using an agency who has gone through the DAE audit process are aware of all compliance requirements and can demonstrate to us that they can keep up to date with ongoing legislation.” 

Craig Curtis, Operations Manager

Velocity Transport Solutions LTD

Agency Testimonials

Driver Require

At Driver Require we have always valued compliance and aspired to high standards of service and quality. In 2019, after nearly 2 decades of operation, we decided that we needed to be able to clearly demonstrate to our clients that we are compliant and have high standards across all facets of our business: as a specialist driving agency, as a recruiter and as a compliant payroll operator and taxpayer. We therefore set about identifying the best accreditations for each aspect of our business. We chose the Logistics UK Driver Agency Excellence scheme as the gold standard accreditation for temporary LGV driver recruitment specialists and we haven’t looked back. The audit was comprehensive and challenging. It obliged us to tighten up our processes, which we already considered to be of a high standard, so we can now hold our heads high, confident that we are amongst the best operators in our sector. Most importantly our customers have full assurance that the quality of the drivers and the service we supply will be consistently high, meaning that they can get on with what they do best, delivering their goods to their customers, without having to worry that their agency workers may let them down and divert them into damage limitation.

Kieran Smith, CEO

Driver Require

Employ Recruitment UK Ltd

"As compliance manager at Employ Recruitment, it is my role to ensure that as an agency we cover all aspects of legislation and deliver on our vision, mission and values as a business. The Driver Agency Excellence Audit helps me do this; the audit is an extensive audit of all relevant legislation an agency supplying HGV Drivers must have in place to be 100% compliant and by completing on annual basis it reassures me that not only am I doing my job role, but that Employ Recruitment are operating to the highest standard. The audit is also important for me as I feel this reassures our clients and future clients on any concerns they may have when dealing with driver agencies, as an operator there are a lot of concerns that agency drivers may not be monitored on drivers hours, infringements, incidents and accidents and other aspects that may affect their o’licence, DAE alleviates those concerns and covers. I believe this should be an industry standard audit for all HGV Driver recruitment agencies." 

Kathryn Martin TMCPC

Employ Recruitment UK Ltd

Velocity

"Velocity “specialists in recruitment” have been part scheme and a member of the Governance Group from the day it began. This standard was implemented by Logistics UK for companies that need the services of an driver agency to make sure there supplier is safe and compliant. There are many areas within the audit process that covers all aspects of the recruitment process, this not only makes us as a company feel safe towards our work force but also gives reassurance to all our clients. There is always a cost implication to audits, but with this standard we have managed to make a four figure saving on our recruitment insurance which as an added bonus. If any supplier is thinking about joining the DAE and need any assistance please get in touch… Remember it’s all about raising standards."

Mike Jones, Manager

Velocity