Generation Logistics Case Study

As an HR Apprentice at GXO Logistics, I play a key role in supporting the HR team across a diverse range of functions while contributing to the continuous improvement of our operations.  

In addition to successfully achieving my Level 3 CIPD qualification, I have gained hands-on experience in several critical areas of HR. I efficiently manage and process recruitment notification forms, ensuring timely and accurate documentation.  

I am also responsible for preparing a variety of HR-related reports, letters, and contracts, maintaining attention to detail and compliance with organisational standards. I assist in handling colleague queries, acting as a key point of contact to provide guidance or escalate issues to the appropriate managers.  

My role involves fostering positive relationships and ensuring that colleagues concerns are addressed professionally and efficiently. Within my role I have streamlined processes on site and driving initiatives to support a paper-free site. 

 By implementing more efficient systems and reducing manual paperwork, I contribute to operational sustainability and enhanced workflow efficiency.  

I collaborate with the recruitment team to facilitate the end-to-end hiring process, ensuring that recruitment activities align with organisational needs and are executed smoothly.  

I support the team in maintaining compliance with company policies and legal regulations. My role also involves generating and analysing HR reports to provide actionable insights that support decision-making.  

I did not attend university as I felt I did not want the burden of the student debt for most of my life. Therefore, I knew to achieve the qualifications I wanted, I would have to do an apprenticeship as this suited my lifestyle and goals the most.  

GXO has supported me in my apprenticeship, and to achieve both my CIPD qualification and my maths GCSE. I found the role of an HR Apprentice by researching for HR Apprenticeships around where I am located. I was then able to find a role via the government apprenticeships page that took me through the process of applying for the role that I am in.  

It was the end goal that attracted me to the position that I am in. Gaining a CIPD level 3 qualification as well as being a stone’s throw away from where I was living was a real draw.  

Within the area that I live there weren’t many apprenticeships on offer and I would have had to move to London to have the opportunity that I do here. Therefore, I am very thankful for this chance.  

The best thing in my role is definitely the people! If we didn’t have people I would not have a role! When I am able to do something that impacts a colleague in a positive way, or see how we have made a positive impact within the community, that fills me with joy seeing what we have achieved when we work together!  

There have been many career highlights as I have been given so many opportunities within my time at GXO. If I had to name one, it would be when I was nominated by the HR Business Partner to be part of a Generation Logistics vidcast!  This was something different that GXO opened the door for me to achieve. 

Published On: 29/05/2025 14:55:00

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