🕒 Article read time: 3 minutes
Transport Focus reports shows England's motorways fail to satisfy the business needs of logistics
England’s Strategic Road Network, composed of motorways and major ‘A’ roads, fails to satisfy even half of businesses which operate HGV fleets, according to a recent survey from independent watchdog Transport Focus.
ONE IN THREE DISSATISFIED
Logistics and Coach Survey: Strategic Roads, which Logistics UK and other business groups helped to develop, surveyed 414 logistics businesses. Of the respondents, just over two in five were satisfied, while almost one in three logistics businesses said they were dissatisfied.
HGV managers were surveyed on how satisfied they were across five key areas: planning information, clear up after accidents, roadside rest facilities, roadworks and quality of road surface.
DEARTH OF INFORMATION
Key areas of dissatisfaction were the security and value for money of rest facilities and consideration of drivers’ working hours when clearing up after accidents. But top of the leader board of drivers’ gripes was the availability of live information, particularly relating to the level of congestion on roads.
Anthony Smith, Chief Executive of Transport Focus, said: “Freight logistics businesses are one of the biggest users of England’s motorways and ‘A’ roads, so it’s important that we understand their experiences of using them. This is an opportunity for those businesses to tell us what’s working, what’s not working, and crucially, where they want to see improvements.
“The survey will help Highways England focus on better meeting the needs of an important group of its customers.”
*Download the full report
Published On: 22/10/2020 15:00:52
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