Generation Logistics Case Study

First Line Manager Katherine is in the first year of her Supply Chain Leader Degree Apprenticeship with DHL Supply Chain.

Since joining the company in September 2023, she has been working on one of DHL Supply Chain’s retail customer contracts based at Welham Green in Hertfordshire.

Katherine works on site four days per week, and studies from home online every Friday for her degree in Supply Chain Management with Aston University. Katherine’s role at Welham Green is as a First Line Manager (or FLM) in the North Distribution Centre.

Being an FLM as a new apprentice involves shadowing other managers and managing different teams on different floors of the warehouse when support is needed, alongside working on a couple of projects.

“I very much fell into starting a career in the logistics industry by accident,” says Katherine. “Like many others, I struggled my way through sixth form and when I had finally finished my exams, I wanted nothing more to do with education ever again and I did not want to go to university…or so I thought.

“I left school and applied for a receptionist position at a small pharmaceutical company, and within a few months of being there, I was promoted to being their Logistics Assistant.”

From this experience, Katherine learned more about supply chain and found logistics to be a career path and was genuinely really interested in following. When she secured the opportunity to do this apprenticeship with DHL Supply Chain, she went for it and hasn’t looked back.

Katherine is enjoying the learning curve and is getting to know her team, while absorbing as much information as she can.

“The best part of being on DHL Supply Chain’s apprenticeship scheme is all the incredible opportunities I have had and will have to really push myself out my comfort zone – with speaking in Parliament, for example, being the epitome of exactly that.”

Published On: 05/09/2024 14:30:00

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