Driver Agency Excellence

The scheme is a voluntary initiative which has been developed alongside driver agencies and operators, and aims to recognise, encourage and promote good practice within the sector.

Find certified driver agencies, recommend agencies or if you are a driver agency, get involved today...

What is Driver Agency Excellence?


Driver Agency Excellence is a voluntary initiative which has been developed alongside operators and driver agencies. It aims to recognise, encourage and promote best practice within the sector. Driver Agency Excellence is managed by Logistics UK and steered by a Governance Group, made up of specialist driver agencies.

To support agencies, Logistics UK has developed a standardised knowledge-check assessment for drivers and a course for agency staff, to ensure that the office team putting drivers on assignment are also kept up to date with transport legislation.

Within the DVSA Earned Recognition scheme, there is a requirement for operators who use driver agencies, to not only have a formal contract, but also audit their agencies. Driver Agency Excellence satisfies that requirement and is referenced within the DVSA standard.

  • Understand the importance of the operator’s licence and how to help your client stay compliant
  • Understand the requirements of transport legislation
  • Appreciate the necessity of terms and conditions in your business
  • Understand the responsibilities for reporting accidents and incidents

The vital and temporary requirement for an agency driver means compliance risk can be introduced into a transport operation. The Driver Agency Excellence scheme is a way for operators to mitigate the risk within their supply chain.

How to get involved...

Become certified

If you are an agency and want to become accredited or a customer who would like to recommend their agency.

Become certified

Find out what the certification involves

Once you apply for the scheme you will be taken through a six-step certification process.

Six step certification process

Find a certified agency

Take a look at our Online List of Certified Agencies

View certified agencies

Our Feedback

Find out what different operators and agencies think about our service. 

Our Feedback

Benefits for Operators

Assists in demonstrating ‘due diligence’ for the DVSA Earned Recognition scheme

Free to specify the scheme - include in your approved supplier requirements or tender process

Raising the standard of the driver agencies within your supply chain

Mitigates risk by auditing your business against 3 standards: core business; driver recruitment and driver management

Benefits for Driver Agencies

Access to Logistics UK compliance guides and template documents. Also access to the Member Advice Centre to help with all of your compliance queries

Confidence that your systems are being adhered to by your staff

Demonstrates to employees and customers that they are an exemplar agency

Discounted price for Logistics UK Certificate in Driver Recruitment training

Listed on Logistics UK Driver Agency Excellence website and use of Driver Agency Excellence logo

Regular auditing to provide continual review and improvement

Template EU Drivers hrs, WTD and highway code tests for your drivers and colleagues

What does the audit cover?

Core business standards

  • Employment Agencies Act 1973
  • Insurance
  • Sub-contracting
  • Policies
  • Operational Staff Training
  • Quality Monitoring Systems
  • Drug and Alcohol Policy

Driver management standards

  • Working Time legislation
  • Drivers’ hours and tachograph rules
  • Return of records
  • Periodic competency checks
  • Periodic assessment of drivers’ knowledge

Driver recruitment standards

  • Driver recruitment checks
  • Initial competency checks
  • Specialist equipment and loads
  • Initial assessment of drivers’ knowledge
  • Driver assignment
  • Health and safety
  • Agency Worker Regulations 2011