Tips for best use
There are various factors that are important to get right in order to get the best results out of scanned chart analysis. If any area is weak, then the quality of the image can be affected and you may get a high rate of failed images that will then require rescanning or achieve poor analysis results. Please spend some time familiarising yourself with these points and you should have trouble free use of your equipment.
Avoid positioning the scanner in a hot, humid, dirty or dusty environment.
Analogue chart type selection
For the best analysis results it is advisable to only use the special scanning tachograph charts sold by FTA. These charts have been designed to maximise image quality when used with the FTA scanning solution. To order call FTA's Shop on 08717 11 11 11 - order ref 4654 (numbered) and 4663 (unnumbered).
It is vital that you clean your scanner at least once per week. Wax on analogue charts will come off in the scanner and leads to deterioration of the rollers and poor image quality. Clean the scanner at least once a week or when 2,000 charts have been scanned - whichever comes first.
Use only approved cleaning materials which can be purchased from FTA's Shop on 08717 11 11 11 - order ref. 4749. For details of how to access the scanner parts of cleaning, please read this scanner cleaning instruction guide.
If your problem isn't solved by one of the above then please contact the Digitac support helpline on 08700 11 57 15 for more assistance.
If you are a Logistics UK member and have a query regarding this topic, or need more information, contact our Member Advice Centre
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